National UL

If you are currently not a Lyca Mobile customer pick up a new SIM and be sure to top-up with enough credit Using your Lyca Mobile SIM, dial *139* Packet code# (e.g. *139*1100# for Packet 100) If you don’t have enough credit to buy the Packet you will be prompted to top-up and try again You will receive a confirmation message shortly after buying your Packet stating that it has been applied to your account. You should wait for this message before starting to use your Packet allowance.

Every time you will be able to check your balance by dialling *137# (then press call) for free of charge.

We will automatically renew your Packet once it expires – all you have to do is stay topped-up and we will take the cost of the Packet and any sharers from your credit (we will remind you to top-up and give you the option of not renewing your Packet).

To cancel the auto renewal, you have two options:

Dial *190# before the expiry date and follow the instructions OR Call Customer Services on 322 from your Lyca Mobile or 0123008322 from another phone (call charges may apply) before the expiry date. Please note that any auto-cancellation request made on or after the expiry date will not be accepted. The offer is valid from 17/01/2018.

Buying Lyca Mobile Data Bundle is very simple. Just dial the activation code given for each data bundle and follow the instruction on the screen of your phone. Customers will pay for each bundle from their existing balance on their Lyca Mobile SIM. Therefore Customers are advised to have enough balance on their Lyca Mobile SIM to activate each bundle.

If you do not have enough balance, then Top up your Lyca Mobile. If you are a new customer you would like to request a Free SIM.

All Lyca Mobile Bundles are subject to be renewed automatically once they are expired; Lyca Mobile customers are advised to have enough balance at the time of expiry of each bundle. Please call our Customer Service if you would like to stop your Auto Renewal. The offer is valid from 17/01/2018.

Legal Stuff

National

Austria Plan allowance is for Calls, texts and data usage in Austria. Any Calls in these Packets will allow the customers to call Landline and Mobiles at a flat discounted rate without a connection charge to the Austria national networks. All prices inclusive VAT. A Packet is valid for 28 days including the day of purchase. Each Packet could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. All Packets will be auto renewed on expiry, therefore customers must keep the required balance to auto renew the Packet, unless it’s been cancelled by dialling *190#. Any calls or SMS after the Packet allowance will be charged on the Standard rate with a connection charge of 10cts. International calls & Texts, Short numbers Calls, calls to special and premium number calls & Texts and other value-added services are excluded from your allowance. Any unused minutes or Texts allowance after the validity period will not be carried forward. Lyca Mobile reserve the right to amend or vary the terms of this promotion, or to withdraw this Packet at any time on a reasonable.The offer is valid from 20/02/2019.

IMPORTANT NOTE:Effective 1-1-2019 the amount of data in your domestic bundle will change allowing for additional data usage while roaming. Please refer to your specific bundle description for further information.

Standard pay as you go rates

Connection charge – 12Ct

The below mentioned prefixes have been excluded from bundle calls and SMS.

4367010

4367020

4367030

4367040

4367060

4367067

4367070

4367077

4367080

4367090

4367870

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